Help & FAQS

Shipping and Delivery
Returns & Exchanges

Shipping and Delivery

Shipping Information

Mizuno currently offers free shipping for orders over €75 and free returns worldwide.

International orders

You may be charged import duties by your country. Please note that we are not responsible for those charges, nor can we predict if your order will be subject to import duties. Please consult your local customs office for more information. All orders are shipped from our warehouse in Grace-Hollogne in Belgium.

Delivery time

We strive to pack and ship your order as soon as possible. Standard delivery time is 2-4 business days. Expedited (Express) delivery time is 1-2 business days. Delays in shipping may occur due to customs processing in some countries.

Returns & Exchanges

Mizuno currently offers free returns worldwide. Please take care of the return sticker that will give you free return, in case you need to return items in your order.

  • You have the right to return items within 30 days for a refund. Items must be in unused condition, with tags attached. Please ship with a secure packing with the return form enclosed.
  • After we receive your package, your refund will be processed within 7 business days and credited back to your original form of payment.
  • If you would like to change size or color, please return the product to us and we will refund the amount back to your card. You may place a new order when you wish to.
  • Products purchased with discount in a campaign period can be returned for a refund, but not exchanged.


Enclose the return note with your parcel and return via UPS. Use the return sticker to get free return. Return address: Mizuno Returns Rue Louise Blèriot 5 Zoning Industriel Liège Logistics Grace-Hollogne, Liège 4460 Belgium