Below we explain the purposes for which we process your personal data, what the purposes are and how long we retain your personal data.

Customer

When you buy our products or services as business or private customer, we need certain personal data from you. We need this information to:

·      deliver purchased products to you;

·      contact you about your purchase;

·      be able to make the payment;

·      grant you access to your personal account on the Mizuno-website;

·      comply with legal obligations, for example in the context of tax legislation;

·      pursue legitimate interests of Mizuno, such as defending our interests in legal proceedings or improve our products or services, or securing our products and properties. In that case, we have a legitimate interest in being able to process your data.

For these purposes, we may collect and use the following personal data:

a.    First and last name;

b.    Home or business address;

c.    E-mail address and other contact details;

d.    Date of birth;

e.    Payment information such as bank account or credit card number;

f.      Information about your purchases;

g.    Account details, such as username and password;

h.    Data about your access to our buildings and grounds, systems and websites, for example via security cameras.

i.      Your messages, feedback, or contributions to customer surveys and surveys.

We store this data for as long as necessary for the above purposes. After that, we will store your personal data for the period equal to the statutory limitation period. In some instances, we are required by law to retain some data for a certain period of time, for example under tax law. In that case we will retain your data for the statutory period.

Suppliers and business partners

If you are a supplier of Mizuno or a business partner of Mizuno, we process your personal data. We need this information to:

·      fulfil contractual obligations;

·      contact you about contractual or business matters;

·      be able to make the payment;

·      comply with legal obligations;

·      pursue legitimate interests of Mizuno, such as defending our interests in legal proceedings or improve our products or services. In that case, we have a legitimate interest in being able to process your data.

For these purposes, we may collect and use the following personal data:

a.    First and last name;

b.    E-mail address and other contact details;

c.    Function and/or job title;

d.    Payment information;

e.    Data about your access to our buildings and grounds, systems and websites;

f.      Your messages, feedback, or contributions to customer surveys and surveys.

We store this data for as long as necessary for the above purposes. After that, we will store your personal data for the period equal to the statutory limitation period. In some instances, we are required by law to retain some data for a certain period of time, for example under tax law. In that case we will retain your data for the statutory period.

Visiting our website and contact requests

In order for our website to work properly and safely, we place cookies on our website. The cookies are necessary for our website to work properly, to be able to analyze the use of our website and to be able to improve and secure our website based on this. This is our legitimate interest.

In some cases, we will ask for permission to place cookies. This is the case when cookies collect more data than is strictly necessary for the proper functioning and maintenance of the website, for example when we collect cookies for marketing purposes. You can revoke your consent at any time. To do so, please send us an e-mail. For more information about our cookies, please refer to our cookie statement: https://www.mizuno.com/cookies.

In addition, the website offers the possibility to fill out a contact form or to send an e-mail if you have any questions for us. We need the information you provide there to be able to answer your questions.

For these purposes, we may collect and use the following personal data:

1. First and last name;
2. Telephone number;
3. E-mail address;
4. Content of the contact request;
5. Cookie data.

We will retain the details of your contact request for as long as necessary to deal with your request. After that, your data will be deleted. The data we collect via cookies is subject to different retention periods. For this, we refer to our cookie statement.

Newsletter and other forms of marketing

We send newsletters and other forms of (direct) marketing. This allows us to keep you informed of the latest developments at Mizuno, new products and other relevant issues. If you are a customer of ours, we may send you newsletters, but we can also do so if you have subscribed via our website. In the latter case, we have your permission to send newsletters. In order to send newsletters, we need certain information from you. Without this information, we will not be able to send the newsletter.

Furthermore, from time to time we organize events. If you participate in or visit these events, we can collect your personal data.

For this purpose, we may collect and use the following personal data:

a.    First and last name;

b.    E-mail address;

c.    Information about your marketing preferences;

You can unsubscribe from the newsletter at any time. Each newsletter will contain a link with which you can easily unsubscribe. In addition, you can also send an email to unsubscribe. After that, you will no longer receive newsletters.

If you are no longer a customer, we may send the newsletter for a period of one year after the last moment of contact. After this, we will no longer send you newsletters.

Personalised advertising

If you have given your consent, we can send you personalised offers via e-mail or show you personalised advertisement. For this purpose, we will collect and analyse your personal data, for example your purchasing history, personal preferences and online behaviour, to create a personal profile of you. Based on this profile, we can send you personalised offers or show you personalised advertisements of products or actions that we think you will be interested in.

If you have not given your consent, we can still send you newsletters if you are a customer or if you have given your consent for that. In that case, the newsletter will not contain personalised offers. For more information on the processing of your personal data in the context of newsletters, see above.

For this purpose, we may collect and use the following personal data:

a.    First and last name;

b.    E-mail address;

c.    Information about your marketing preferences and personal interests;

d.    Information about your purchases;

e.    Information obtained via (tracking) cookies, for example your online behaviour. For more information, see our cookie statement: https://www.mizuno.com/cookies.

You are always entitled to withdraw your consent. This can be done either by unsubscribing to personalised advertising by clicking on the link in the e-mail. However, you can also send an e-mail to withdraw your consent.

We will retain your personal data as long as you want to receive personalised offers. Once you have withdrawn your consent, we will immediately delete your personal data. In our cookie statement, you will find information on the retention period of the data that is collected via tracking cookies, and how you can withdraw consent for the use of cookies.

Loyalty program – Mizuno Club

Mizuno offers a loyalty program to its customers. Customers can subscribe to the loyalty program to enjoy exclusive benefits, such as receiving vouchers and personalised offers, discounts and advertisement. More information on the loyalty program can be found https://emea.mizuno.com/eu/en/club-mizuno.html.

Customers can subscribe to the loyalty program with their personal account. Once the terms and condition of the Loyalty Program are accepted, an agreement is concluded between the member and Mizuno. Mizuno can process the personal data of the member to fulfil the obligations of the agreement. This consists of keeping track of your purchase history to provide you with your rewards.

A part of the loyalty program is to offer personalised offers, discounts and advertising. For more information on this, please see above under “personalised advertising”. Mizuno can only offer these personalised services if the member has given consent for that. The member can always withdraw its consent at any time. However, if the member has not given its consent, it will not receive these personalised services.

For this purpose, we may collect and use the following personal data:

a.    First and last name;

b.    Date of birth;

c.    E-mail address and contact details;

d.    Account details, such as username and password;

e.    Membership details;

f.      Received points and vouchers;

g.    Information about your purchases;

h.    Information about your personal and marketing preferences;

i.      Information obtained via (tracking) cookies, for example your online behaviour. For more information, see our cookie statement.

We will retain this information as long as you are subscribed to our loyalty program. Once you are unsubscribed, we will keep your personal data for two years.

Job applicants

When you apply for a job with us, we need your personal data to be able to assess the application and to be able to contact you regarding the application. Mizuno has a legitimate interest for this. When you are in the process of completing the application procedure, the personal data will be necessary for the drafting and execution of the employment contract.

We may process the following personal data for the purposes described above:

a.    First and last name;

b.    Residence;

c.    Telephone number;

d.    E-mail address;

e.    Motivation letter;

f.      CV and all data contained therein;

g.    Grade lists and diploma’s;

h.    Photograph;

i.      References;

j.      Other data that you provide to us as part of the application process.

Mizuno stores your personal data for up to four weeks after the end of the application process. With your consent, Mizuno may retain this personal data for a maximum of one year. This way we can still contact you if we have an interesting vacancy for you later.

We usually collect your personal information through the information you provide to us during your relationship with us. This generally happens when you purchase a product or service from us, send us emails and other correspondence, through the forms and documents used when you sign up for our marketing lists, the login information you use to access our products or services, information you provide in connection with the warranties on our products, the events organized by Mizuno in which you participate and when you visit our website.

We may also collect your personal data from other sources, such as our group companies, our dealers or retail partners, magazine publishers, PR firms, fraud prevention agencies, credit reference agencies, government agency archives and social media.

In the context of the services described above, we use or cooperate with other organisations that help with various tasks. We may share your personal data with these organisations. These are the following organizations:

a.    our group companies;

b.    companies approved by you;

c.    third parties who process your personal data on our behalf (such as the suppliers of our IT systems, including cloud providers and hosting providers). These organisations qualify as processors.

d.    third parties who process your personal data for their own purposes, but through the provision of a service to you on our behalf (such as our logistics partner or suppliers);

e.    companies that provide services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies that provide similar services, including financial institutions, credit reference agencies and regulators with whom such information is shared;

f.      a third party to whom we transfer one or more of our (contractual) rights or obligations;

g.    a potential buyer if we sell part of our business or business assets;

h.    a government, regulator, enforcement agency or court, if we are required to do so by applicable law or regulation or at their request;

i.      legal advisor, when required to defend our legal interests.

When necessary, we conclude agreements with these organisations in which we oblige them that they may only use your data for the purpose for which we have engaged them and that they must store data securely. Moreover, we only give these parties access to the personal data they need to be able to perform their obligations. In this way, we try to ensure that your personal data is used carefully by that other party.

Your personal data may be transferred to organisations based outside the European Economic Area, for example to our group companies based in Japan or the United States. Where that is the case, we will ensure that such international transfers are made subject to appropriate safeguards as required by the relevant legal provisions, such as the GDPR. For example, we will take additional security measures when required to make sure that your personal data is secure.

We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organisational measures to ensure an appropriate level of security to protect your personal data against accidental or unauthorised destruction, loss, alteration, disclosure of, or access to, the personal data.

Under applicable law, including the GDPR, you have the following rights in relation to your personal data:

●       Right of access and information

You have the right to see what personal data we collect and use from you. To this end, we can provide you with an overview of the personal data we have about you. You are also entitled to (additional) information.

●       Right to change

You have the right to have your personal data amended to ensure that your data is correct and up to date.  

●       Right to erasure

You have the right to erasure. You can request us to delete your data. However, in some situations, we may not be able to comply with that request. This is the case, for example, if there is a legal obligation to retain your data, or if we need your data to establish, exercise or defend a legal claim.

●       Right to restriction of processing

Under certain circumstances, you also have the right to restrict the processing of your personal data by us. This is possible, for example, if the accuracy of your personal data is contested, the processing is unlawful or personal data is no longer necessary for the purposes of the processing.

●       Right to data portability

Under certain circumstances, you may request that we transfer your personal data to another party.

●       Right to object

Under certain circumstances, you can object to the processing of your personal data by us (or parties engaged by us). This is the case, for example, if we use your data in the context of the newsletter. When you exercise this right, we will assess whether your interest outweighs our interest. If we conclude that your interest outweighs your interests, we will no longer use your personal data.

●       Withdrawal of consent

If we have asked for your consent to use your personal data, you have the right to withdraw this consent at any time. The withdrawal of consent does not affect the validity of the use of the data before its withdrawal.

●       Right of complaint

If you believe that the processing of your personal data is unlawful, you can always submit a complaint to us. We will first try to find a solution together with you. If this is not possible, you can file a complaint with your local privacy and data protection supervisor.

If you wish to invoke any of the above rights, please contact us at eprivacy@mizuno.eu. We will respond to the request as soon as possible, and at the latest within one month of receipt of your request. In doing so, we will also assess whether, and if so to what extent, we can and must comply with your request based on the law. If a longer period is required, we will also inform you of this. In principle, submitting and processing your request is free of charge.

We may change or update parts of this privacy statement to comply with applicable laws and regulations or following changes to our internal practices. When there are significant changes to the privacy statement, we will update you via an e-mail or a notification on our website. However, we will not always update you on minor changes. Therefore, we ask you to consult this privacy statement regularly so that you are fully aware of any changes or updates.