All articles
    
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                    Orders
                
                
- How do I check the status of my order?
 - Why has my order been cancelled?
 - Which payment methods do you accept?
 - Where can I find my order number?
 - How do I cancel or amend my order?
 - Do I need an account to buy something in the online shop?
 - How do I know if my order is processed?
 - What should I do if I received the wrong item?
 - Can my delivery address be different from my billing address?
 
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                    Delivery
                
                
- Where does mizuno ship from?
 - How long does mizuno take to ship?
 - There has been a delay in my shipment. What do I do?
 - What are the shipping cost?
 - What should I do if I have not received my package?
 - What countries does Mizuno ship to?
 - Can I plan a new delivery time if I was not at home during the delivery of my order?
 - When can I receive my order after receiving the confirmation email?
 
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                    Returns
                
                
- What are the instructions and conditions to return my order?
 - What does it cost to return my order?
 - How long does it take before I receive the refund of my returned order?
 - The retailer refuses to help with a warranty case, who can I turn to?
 - How can I exchange my order?
 - Will you refund the shipping costs if I return my order?
 
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                    Products
                
                
- Are all the product from the online shop available in your stores?
 - What is the warranty on my product?
 - Do you have waterproof shoes?
 - DO YOU HAVE VEGAN SHOES?
 - Where can I get Mizuno rowing or swim gear?
 - Do you have any wide or extra wide shoes (2e or 4e) in your shoe range?
 - I am excited for a new product of Mizuno. When is it coming out?
 - Do you have shoes with EVA soles?
 - I see Mizuno products that are sold on other websites, but I can't find them on here. What should I do?
 
 - Stores
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                    Contact Us
                
                
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                    Club Mizuno Loyalty Program
                
                
- How do I earn points?
 - When will my points be reflected?
 - Who is eligible to join?
 - Do purchases from retailers count towards my loyalty membership?
 - I’ve made purchases on my account in the past, do I earn points?
 - I have already signed up for an account. Am I a loyalty member right away?
 - Can Mizuno terminate my membership?
 - Can I have multiple memberships?
 - How do I terminate my membership?
 - What is the Club Mizuno Loyalty Program?
 - How do I join Club Mizuno?
 - Can I transfer my points or redeem them for cash?
 - What happens to my points if my membership is terminated?
 - How does Mizuno use my personal data?
 - Do my points expire?
 - How can I check my points balance?
 
 - Sizes & Fit