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Orders
- How do I check the status of my order?
- Why has my order been cancelled?
- Which payment methods do you accept?
- Where can I find my order number?
- How do I cancel or amend my order?
- Do I need an account to buy something in the online shop?
- How do I know if my order is processed?
- Can my delivery address be different from my billing address?
- What should I do if I received the wrong item?
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Delivery
- What are the shipping cost?
- Where does mizuno ship from?
- How long does mizuno take to ship?
- There has been a delay in my shipment. What do I do?
- What should I do if I have not received my package?
- What countries does Mizuno ship to?
- Can I plan a new delivery time if I was not at home during the delivery of my order?
- When can I receive my order after receiving the confirmation email?
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Returns
- What are the instructions and conditions to return my order?
- What does it cost to return my order?
- The retailer refuses to help with a warranty case, who can I turn to?
- How long does it take before I receive the refund of my returned order?
- How can I exchange my order?
- Will you refund the shipping costs if I return my order?
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Products
- Are all the product from the online shop available in your stores?
- What is the warranty on my product?
- Do you have waterproof shoes?
- DO YOU HAVE VEGAN SHOES?
- Where can I get Mizuno rowing or swim gear?
- Do you have any wide or extra wide shoes (2e or 4e) in your shoe range?
- I am excited for a new product of Mizuno. When is it coming out?
- Do you have shoes with EVA soles?
- I see Mizuno products that are sold on other websites, but I can't find them on here. What should I do?
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- Sizes & Fit
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